TERMS & CONDITIONS
AGREEMENT
Welcome to Ultimate Ink Supply (hereinafter "Company," "Horizen Dynamic Ink Supply," or the "Site").
By using this Site, you agree to be bound by and comply with these Terms and Conditions unless you offer different terms that are accepted in writing by the Company. You also agree to comply with any guidelines or rules posted on the Site regarding any Product or Service. All such guidelines and rules posted are incorporated by reference into these Terms and Conditions. If you are dissatisfied with the Site, its content, Terms and Conditions, or other legal notices, your sole and exclusive remedy is to discontinue using this Site.
PLEASE NOTE: We reserve the right, at our sole discretion, to change, modify, or alter these Terms and Conditions at any time. Unless otherwise indicated, amendments will become effective immediately. Please review these Terms and Conditions periodically. Your continued use of the Site following the posting of changes or modifications will constitute your acceptance of the revised Terms and Conditions, whether or not you reviewed them.
Please read these terms carefully, as they contain legal obligations.
1. PRIVACY
To understand our privacy practices and your privacy rights, please review our Privacy Policy posted on our Site.
2. COMMUNICATIONS
By visiting Ultimate Ink Supply, purchasing products or services, or contacting our customer service department, you are communicating with us electronically. We will communicate with you via email, phone, mail, or by posting notices or updates on the Site. You agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement for written communication.
We welcome your feedback. Any comments, ideas, notes, messages, suggestions, or other communications sent to the Site shall remain the exclusive property of the Company, and we may use such communications without compensation to you.
3. ELIGIBILITY
The Site is not intended for individuals under the age of 18 (a "Minor") without the supervision of a parent or guardian (a "Guardian"). If a User is a Minor, they may only use the Site under the supervision of a Guardian. By entering information on this Site, you represent that you (i) are at least 18 years old or using the Site under a Guardian's supervision, (ii) are using your actual identity, and (iii) have provided true, accurate, current, and complete information. You agree to update the information provided to keep it accurate and current. The Company may suspend or terminate your account if it suspects the information provided is false or incomplete.
4. ORDER AND PAYMENT TERMS
Your placement of any order constitutes sufficient agreement to these Terms. Payments must be received prior to acceptance of an order, and the Company may accept payments via Visa, MasterCard, Discover, and American Express. Orders are not binding until accepted by the Company. The Company reserves the right to cancel or limit orders at its discretion.
5. SHIPPING
The Company will make best efforts to ship orders within 1-2 days of receiving a properly completed order. However, this is only an estimate, and the Company is not liable for any delays. Title and risk of loss pass to you upon shipment.
6. CONFIRMING, CANCELING & CHANGING YOUR ORDER
You may confirm, change, or cancel your order if it has not entered the shipping process. Shipping and handling fees will not be reimbursed once the order has shipped.
7. RETURNS, REFUNDS, AND EXCHANGES CONDITIONS
a) Contact Customer Service for a Return Merchandise Authorization (RMA) number before returning a product.
b) If requesting a refund, RMAs will be issued via email at sales@ultimateinksupply.com.
c) Defective products may be exchanged within six months of shipment, but the Company reserves the right to refuse customers who abuse the return policy.
d) Returns will not be accepted without an RMA number.
e) The Company cannot accept depleted items or those purchased from other retailers.
f) RMA numbers must be written on the outside of the return package.
g) A 15% restocking fee may apply to non-defective products returned in error.
h) Shipping fees, including return shipping, are non-refundable.
8. TERMS OF LIMITED WARRANTY
In addition to our satisfaction guarantee, we warrant that our products are free from defects in materials and workmanship for up to six months. This warranty is limited to the original purchaser.
9. DISCLAIMER OF WARRANTIES
You agree to use the Site and products at your own risk. The Company disclaims all warranties not expressly provided herein, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. PRODUCT DESCRIPTIONS AND ERRORS
The Company attempts to provide accurate product descriptions but does not warrant that they are free from errors. If a product is listed incorrectly, the Company may refuse or cancel any orders placed.
11. MODIFICATIONS TO SERVICE
We may modify, suspend, or discontinue any product, service, or promotion without prior notice. We reserve the right to reject or limit any orders.
12. USER CONDUCT
You agree not to engage in any conduct that restricts other users from enjoying the Site. Unauthorized access or tampering with the Site or other users' information is strictly prohibited.
13. ACCOUNT MAINTENANCE
You are responsible for keeping your account information and password confidential. The Company may suspend or terminate your account for any reason.
14. LIMITATION OF LIABILITY
The Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or products.
15. INDEMNITY
You agree to indemnify and hold Ultimate Ink Supply harmless from any claims arising from your use of the Site or products.
16. COPYRIGHT AND TRADEMARK NOTICE
All content on the Site is protected by copyright and trademark laws. You agree not to misuse any intellectual property made available on the Site.
17. INTELLECTUAL PROPERTY INFRINGEMENT CLAIMS
In the event of intellectual property infringement, claims should be directed to:
Ultimate Ink Supply
Email: sales@ultimateinksupply.com
18. PLACE OF PERFORMANCE
Company business operations are limited to California, Nevada, and Tennessee.
19. DISPUTE RESOLUTION
All disputes will be resolved in accordance with California law and adjudicated in Orange County, California.
20. NOTICE
Notices to you will be provided by email or postal mail. Notices to the Company must be given by postal mail or email.
21. LANGUAGE
These Terms and all related documents are in English.
22. SEVERABILITY, NON-WAIVER, AND MERGER
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
23. NO JOINT VENTURE
No joint venture, partnership, or employment relationship is created by these Terms.
24. ASSIGNMENT
You may not assign your rights or obligations under these Terms without the express written consent of the Company.